Privacy Policy

Privacy Policy

Last updated: May 27th 2025

This Privacy Policy describes Our policies and procedures on the collection, use, and

disclosure of Your information when You use the Service and tells You about Your

privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service,

You agree to the collection and use of information in accordance with this Privacy

Policy.

On Point Bikes maintains strict privacy policies, ensuring that personal information and mobile information of our users and members is not sold, shared, rented, released, or traded to third parties for

marketing/promotional purposes.

SMS Opt-Out: If you are receiving text messages from us and wish to stop

receiving them, simply respond with either “STOP” to the number from which you

received the message. Once we receive your message, you will no longer receive

further text messages from us.

Collecting and Using Your Personal Data

Types of Data Collected: Name, Email, Phone Number

Personal Data: Website Form

While using Our Service, We may ask You to provide Us with certain personally

identifiable information that can be used to contact or identify You. Personally

identifiable information may include, but is not limited to:

● First and last name, email address, phone number, street address, city, state and zip code 

● We collect this information in person and on our website

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

● To communicate with you about your bike repairs and corresponding appointments. We may also send you a marketing email to highlight a promotion. We may also send you information related to riding your bike safely or properly maintaining your bike. 

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the

purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the

extent necessary to comply with our legal obligations (for example, if we are required to

retain your data to comply with applicable laws), resolve disputes, and enforce our legal

agreements and policies.

Security of Your Personal Data

● The security of Your Personal Data is important to Us, but remember that no

method of transmission over the Internet, or method of electronic storage is

100% secure. While We strive to use commercially acceptable means to protect

Your Personal Data, We cannot guarantee its absolute security.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes

by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the

change becoming effective and update the “Last updated” date at the top of this Privacy

Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to

this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, You can contact us:

● by phone or text at 949-340-9255

SMS Terms and Conditions

1. On Point Bikes

2. We send texts regarding marketing and promotions, general customer service, reminders and follow-ups, invoices and payments, and delivery and order notifications.

3. You can cancel the SMS service at any time. Simply text "STOP" to the number

provided. Upon sending "STOP," we will confirm your unsubscribe status via

SMS. Following this confirmation, you will no longer receive SMS messages from

us. To rejoin, sign up as you did initially, and we will resume sending SMS

messages to you. If you experience issues with the messaging program, reply with the keyword

HELP for more assistance or reach out directly to info@onpointbikes.com

Carriers are not liable for delayed or undelivered messages.

As always, message and data rates may apply for messages sent to you from us

and to us from you. Message frequency varies. For questions about your text

plan or data plan, contact your wireless provider.

For privacy-related inquiries, please refer to our privacy policy: https://onpointbikes.com